[RETURNS]

Under the United Kingdom’s distance selling regulations you have the right to cancel the contract. In order to cancel the contract you must  Inform us of your intent to return the goods in wrighting* within seven days of the date that the goods are delivered and must return them in the condition that they were supplied, complete and in 'as new' condition e.g if you have opened the box to examine the product you must have done so without damaging or marking the product or packaging in any way. (A charge may be made to bring the item back to as new condition). Goods should be returned with the original box, packing and all accessories. Any FREE gifts received with the product must also be returned intact. Goods returned because of non delivery where attempted and not collected from the post office, failed delivery attempt or un acceptance of undamaged goods*** will be refunded less the original postage & Packaging costs and any cost of returned goods from the carrier. If damage has occured in transit do not sign for the goods ant they will be returned without any cost to yourself.

Our 30 Day Returns

In the case of returns, we will happily accept the return of your purchase, however your refund may be subject to a restocking fee** and any costs relating to shortage of contents, damage and bringing the product back to the condition when it was supplied. You must inform us* in righting if you intend to return an item. 

We strongly recommend, when you return the product, you use a recorded and insured delivery service as we regret we cannot be held responsible for goods lost or damaged in transit or any return costs.

Sorry but we are unable to refund on downloadable electronic format products, software that have been opened or parts that have been fitted also books if the packaging is opened.

You must inform us* if you intend to return an item and return parcel to: Returns, Singer Darlington, 96 Bondgate, Darlington, DL3 7JY

* Returns, Singer Darlington, 96 Bondgate, Darlington, DL3 7JY

** Restocking Fee is never more that 25%

*** Do not Accept a package that is damaged.