Contact UK Sewing Machines
To Contact us you need to call us on:
01748 811593 from the UK - FREEPHONE
00441748 811593 from outside the UK.
To Visit our Richmond Shop (Fabric Mouse)
| UK Sewing Machines
Please note we are a very busy shop so we can't always answer the phone but when we are not with a customer demonstrating or teaching how to use new Sewing Machines we endeavour to answer as many calls as we can.
We sincerely apologise if you can't get through to talk to us, please give 10min or so to finish up with a customer and try us back. During our busy times the phone will trip over to our engineers mobile, he can take orders on his i pad but I'm afraid does not have access to order status.
Phone lines are open 11am to 4pm Mon to Sat (Closed Sundays)
Please note if you are an Amazon Prime customer or having a machine from us delivered NextDay including free weekend delivery, you need to check delivery statuses with Amazon as they look after customer service for all of the Amazon Prime orders.