UK Sewing Machines

We allow you to cancel the order within 14 days without giving a reason as long as you inform us of your intent to return the goods within the 14 days, when the goods are delivered. To return the goods you must pay to return them in the same condition that they were sent, new. If you have opened the box, the product must not be damaged or marked. Please ensure that the the product is returned in the original box, packing and accessories. If there are any free gifts includes they must also be returned as well. 

We do not refund shipping upgrades. 

There is no cancellation for sealed digital products which have been opened or downloaded. 

There is no cancellation that has been made to customer specification. 

Otherwise we will reimburse to you all payments received from you, including the cost of delivery. 

Include a return management form attached to the outside of your parcel.